Frequently Asked Questions

Whether you're a business owner or a specialist provider wanting to be part of our Collective, we've collated some of the more frequently asked questions below.

If you have any other queries, email us at and our team will be in touch.

What does Collective Safety do with my business and personal information?

Collective Safety respects your privacy.

All information requested of you helps our team understand your specific business needs and how we can align you with the right service.

We do not pass on your details to anyone outside the Collective Safety Partner Network. A list of our partners can be found on our home page.

Please read our Privacy Policy for further information.

How much does it cost to use the Collective Safety service?

Our service to clients seeking assistance is completely free of charge. Our arrangement with our partners means we will be paid when you start working with them. It costs you nothing, and it provides value to our network partners. Simple!

Who are your trusted partners?

Our trusted partners are reputable specialists in their chosen field of expertise. They have a proven track record and willing to assist you based on the information supplied.

All partners must make an application to be accepted as a Trusted Partner on the Collective Safety Website.

What can I expect next?

Once you have supplied your business information and contact details, a Collective Safety team member will contact you for any outstanding information. We generate a proposal for our partners who will contact you within 2 business days.

Am I obliged to use any of the Collective Safety partners?

The Collective Service is obligation free and we leave the decision process up to you.

How are Partners approved?

The number of Approved Partners is determined based on client demand, performance of service and the area of speciality being offered. Membership to the platform is at Collective Safety’s discretion and requires lodging an Expressions of Interest application.

A yearly membership is required for all partners.

What can Partners expect to receive?

Each referral from a prospective client will be triaged by the Collective Safety Team and a proposal will be provided to the partners offering the service most closely related to the client’s enquiry.

Up to three Partners will be provided with a copy of the Collective Safety proposal. All providers will be given the opportunity to contact the client directly.

The Terms of Service agreed between Collective Safety and Approved Partners are uniform.

How does Collective Safety generate leads and opportunities for Approved Partners?

Collective Safety actively promotes its service to businesses throughout Australia including:

  • Accountant networks,
  • Member Associations,
  • Local Publications,
  • Work Cover Agents applicable in each state,
  • Various Social Media platforms and
  • Direct email campaigns.