Workers Compensation Independent Review Service
WorkSafe have recently established an Independent Review Service which is the next layer of dispute after the Conciliation process for injured workers that feel the decision was not reasonable. Below is an extract from the WorkSafe VIC website and link to full article.
An impartial, quick and free service that allows for an independent review of certain ‘reviewable decisions’ made by WorkSafe Agents under Workplace Injury Rehabilitation and Compensation Act 2013 or the Accident Compensation Act 1985 that are unresolved after a Conciliation.Read more at Worksafe
The WCIRS was established by WorkSafe Victoria in response to Recommendation 3 of the ‘WorkSafe 2: Follow-up investigation in the management of complex workers compensation claims’ Victorian Ombudsman report dated 3 December 2019.
The Independent review service encourages workers to share their concerns with WorkSafe so they can understand what has happened. The allows WorkSafe to review the decision that has been made by the agent and to establish whether or not a decision made about a worker’s claim or compensation entitlements are sustainable.
For the purpose of an independent review, the assessment of whether or nor ‘reviewable decision’ is sustainable will involve an Independent Review Officer (IRO) assessing the sustainability of a decision in a way that ensures that the decision-making process and the decision itself was made by an Agent in a fair, reasonable, clear, impartial and qualitative way.