WorkCover Claims Manual - Victoria

This Manual has been developed by WorkSafe Victoria for use by its staff and authorised Agents who manage WorkCover claims to assist with decision making in line with the legislation.

The WorkCover scheme is a system of statute based, compulsory insurance that provides a range of entitlements to workers and insures employers against the impact of economic and non-economic loss suffered by workers.

WorkSafe acts as the regulator and the underwriter of the WorkCover scheme. It administers the scheme through private service providers, referred to as Agents, who are authorised by WorkSafe to provide services to employers and workers in accordance with the legislation and standards and procedures set by WorkSafe.

Online Claims Manual